Member prices on every class, one plan for the whole family, and billing that recovers on its own. Joining becomes the obvious choice, and staying does too.
Northshore Swim
Chen household
Family membership
Household · Gold
$149/mo
Next charge · Nov 1
Parent-Tot Swim
Monthly class · Maya
Regular
$120/mo
Confirms once the membership is active.
Set a member price, or include a class at $0, on any class, camp, or pack. Families see both prices on your website, at checkout, and in the app.
Parent-Tot Swim
Saturdays · 9:00 AM
Swim Team
Mon, Wed, Fri · 5:30 PM
Stroke Clinic
Thursdays · 6:00 PM
Open Swim Pass
Any open lane
Gold is $149/mo. The Chen family saves $167/mo.
Cover the household with one charge, and every child gets the member price. Or sell it per person when that is how you run.
Household
One charge for the family
$149/mo
Individual
Each person holds their own
$69/mo each
Failed cards retry on their own, and the family gets a link to update theirs. You see who is past due, cancelling, or going quiet.
Active
412
Paused
9
Retention
96%
At risk this week
Priya Shah
Card declined · retrying Thursday
Daniel Ortiz
Ends Nov 30
Ava Brooks
No visits in 3 weeks
Lee family
Enrolled, no card on file
Or ask Hurdle: “Which members are at risk of leaving, and why?”
Bronze, Silver, and Gold, each with its own price and its own member prices across your programs.
Include appointment credits with a level. They refill every billing period.
Set a minimum commitment counted from each member's own start. An early exit fee is yours to offer.
Staff or members pause until a date, with a limit you set. Billing restarts that morning.
Line every member up on one billing day, or save cards now and start charging on a date you pick.
Memberships bill monthly or yearly. Class dues can renew weekly, monthly, quarterly, or yearly.
Pass processing fees through. Bank payments get the lower bank rate on every renewal.
Send an optional reminder five days before each renewal.
Cap households or members. New signups stop when you are full.
Registration collects a one-time payment or a payment plan that ends after the last installment. A membership bills on a schedule until someone cancels. Class dues that renew every week, month, quarter, or year work the same way.
Household coverage charges once for the family, and the member price applies to everyone in that household. Individual coverage charges each person, and the member price applies only to the person who is enrolled.
Hurdle retries the charge. While retries are running, the person still counts as a member. If retries are exhausted, or the membership is paused, member pricing stops until billing is current again.
Yes. Staff can pause until a date or leave it paused with no end date. You can also let members pause themselves, with a cap on how long a pause can last. Billing starts again on the date you set.
Yes. Set a minimum term on a membership level, such as six months. It counts from each member's own join date, so someone who joins late still owes the months they agreed to. If they leave early, you can choose to charge an early exit fee. It is never charged automatically.
Yes. Set a billing start date when you create the membership. Members save a card now and are not charged until that date, so their first charge on Hurdle lines up with their last one on your old system.